Tenant Services:

The duty and responsibility for the maintenance of residential complex is statutorily mandated upon the landlord; and accordingly, the duty to treat a bed bug...

The use of a fresh lease at the end of a lease period as a means to impose a rent increase above the allowable guideline is unlawful. 

The withdrawal of legacy services, meaning parking, laundry, storage, among other things, that were historically included throughout the tenancy arrangement,...

There are many various ways that a tenant may cause damage or injury that results in losses to a landlord.  When the landlord suffers such losses the landlord...

Landlords must keep rental units in good repair as required by Ontario's Residential Tenancies Act. Tenants can seek remedies, including rent abatement, for...

Generally, the duty of property maintenance falls upon the landlord; and accordingly, the landlord is required to perform snow shoveling and lawn mowing, among...

A landlord must enter a unit between 8:00am and 8:00pm; however, the twelve (12) hour period for entry within which a landlord may enter is without an...

When increasing the rent rate applicable to most residential tenancy arrangements, a landlord must provide the tenant with proper notice via the required form...

Tenant privacy rights may require a landlord to refrain from taking pictures of occupied units for purposes other than maintenance or repairs. Using images for...

When a landlord collects monies unlawfully, whether over-payment of rent or other improperly collected monies, even if initially consented to by the tenant,...

Lease agreements requiring a key deposit are lawful subject to the condition that the deposit be equivalent to the cost to replace the key. 

There are four opportunities to resolve the eviction for rent arrears process prior to the actual eviction of a tenant. 

Feeling slighted by rent arrears due to failure of payment or perceived misconduct by a tenant, a landlord may wish to lockout a tenant; however, doing so...

False information provided to a landlord by a prospective tenant may result in criminal charges.  Additionally, if friends of the prospective tenant assist,...

A landlord is statutorily required to hold and protect the private information regarding a tenant.  Failure to do so may result in a Landlord Tenant Board...